Bluey Party Supplies

Bluey Party Supplies are available in store.

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  Bluey soft toys

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Please note items may differ in store from the image above. Images are used for illustrative purposes only. E&OE.

Contact Us

Please avoid asking for images through WhatsApp, as all theme visuals are readily available on our website for your convenience. We appreciate your understanding. Please visit our store to view the products.

Quote Fee Policy

Providing detailed quotes with photos takes a lot of time and effort, as we handle hundreds of messages daily. To ensure our time is valued, we now charge a quote fee for sending images and detailed pricing. If you’d like us to compile and send everything to you, the quote fee must be paid upfront.R100

Alternatively, you’re welcome to send your runner to visit our store and select items in person.

Let us know how you'd like to proceed!

Thank you for your interest in our products and services at *Fabulous Party *. We pride ourselves on providing detailed and personalized assistance for all your party needs.

Due to the significant time and resources required to create custom quotes and provide product details, we are introducing a *quote fee* of *R100]*. This fee will cover the time spent preparing the necessary information, including photos, pricing, and any specific product details you request.

*Please note:*
- This fee will be *deducted from your final purchase* if you decide to place an order with us.
- If no purchase is made, the fee will remain as compensation for the time and effort involved.

We appreciate your understanding and continued support, and we look forward to helping make your party a fabulous success!

No Refund Policy

Pricing or returns exchange
Important Notice
All items that are specially prepared, ordered, or paid for on your behalf — especially for themes that are not readily available in-store — are non-refundable and non-exchangeable.

We do not take responsibility for any misunderstandings due to assumptions. It is the customer’s responsibility to confirm and clarify all details before leaving the store or finalizing the order.

Once items are prepared according to your request, they are considered final sale.

📜 Customer Communication, Conduct & Privacy Policy
At Fabulous Party, we are committed to providing efficient, professional service while maintaining a respectful environment for both our customers and staff.
🛍️ 1. Communication & Service
All customer queries, orders, and concerns are handled directly by our in-store team.
Our staff are fully trained and authorised to assist with all matters relating to products and services.
We do not offer continuous quoting, pricing, or product discussions via phone or messaging while assisting in-store customers.
🚫 2. Conduct & Behaviour
Staff will not engage in arguments, disputes, or confrontational discussions under any circumstances.
Any form of abusive, aggressive, or disrespectful behaviour towards staff will not be tolerated.
We reserve the right to refuse service to any customer who does not adhere to respectful communication.
📞 3. Contact Policy
All communication is handled through our store team only.
There is no direct escalation to owners.
Management and staff on duty are fully authorised to handle all customer matters.
🔒 4. Privacy & Protection of Information (POPIA)
In accordance with the Protection of Personal Information Act (POPIA):
We are not permitted to share any personal contact details of owners, management, or staff.
This includes cell phone numbers, private email addresses, or any personal information.
This policy is strictly enforced to protect the privacy and safety of all individuals.
🎨 5. Customized Orders & Client Responsibility
All customized or themed items are prepared strictly according to the client’s request and approval.
It is the client’s responsibility to confirm all details clearly before production.
We do not take responsibility for assumptions or misunderstandings that were not clarified beforehand.
💸 6. Refunds, Exchanges & Finality
Once items are paid for, the order is deemed final.
No refunds or exchanges will be given on customized or specially prepared items.
Items are considered accepted and final once payment is received, including after photo approval.
📩 7. Final Note
We value all our customers and aim to deliver the best possible service. We kindly ask for clear communication and mutual respect to ensure a smooth and positive experience for everyone.

At Fabulous Party, we take pride in preparing and planning for your special events with care and attention to detail. Due to the nature of our business and the resources reserved for each booking, the following No Refund Policy applies:

All party bookings are final and non-refundable once payment is made.

This includes, but is not limited to, balloon arches, party décor, catering,table decor, setup services, and custom orders.

No refunds will be issued for cancellations, no-shows, or changes made by the customer.

In the event of a postponement, we will do our best to reschedule your event, subject to availability, provided you notify us at least 7 days in advance.

If you cancel less than 7 days before the event, your payment will be forfeited.

We appreciate your understanding and cooperation as we continue to deliver exceptional service for all celebrations.

Kind Regards,
Fabulous Party Team